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Beyond Mobile Payment Technology: Five Ways to Engage Your Customers Post-Purchase
Mobile payment technology is one of the biggest trends to have impacted brick-and-mortar business in recent years. According to eMarketer [1], 34.9% of
Is the Loyalty Club Dying a Necessary Death?
We’ve come a long way since loyal customers in the 18th century¹ received copper tokens that could be exchanged for gifts at a later date.
Omnichannel Engagement Lessons from Online Giants
Technology today has provided the hospitality and retail industries with an endless array of omnichannel engagement options for communicating with customers, from Tweets and push
10 Ways Marketing Automation Can Help You Scale Your Business
If you own a brick-and-mortar store, you’ll know that every second, minute, and hour of your time is precious. Marketing automation can boost
Online Ordering Systems: Is Your Restaurant Up to Speed?
Convenience is the name of the game, and what could be easier than ordering food via a mobile phone? Online ordering has become
3 Ways to Optimize the Omnichannel Experience for Diners
In the restaurant world, an omnichannel experience refers to providing a cohesive experience when it comes to branding, ordering, and payment. A customer
3 Keys to Leveraging Restaurant Data Analytics
With so much affordable and comprehensive data at our fingertips, many large restaurant chains have made restaurant data analytics a priority for creating
Como Research: Loyal Customers Visit Businesses At Least Once a Week
With the continued collapse of restaurant chains in the UK, it seems even the industry’s key players are struggling to stay afloat and